More than 100 years committed to technical progress has made us the leading manufacturer in the fields of variable AC drives, servo drives, control technology and robotics.
Customer Support - Robotics
Quick help
Hotline
📞 +49 1805 76 26 83 Extension 1 (14 ct/min. from landlines, mobile phones charges can vary)
Service on site
📞 +49 1805 76 26 83 Extension 2 (14 ct/min. from landlines, mobile phones charges can vary)
Yaskawa service in detail
Yaskawa supports you throughout the entire product life cycle with service products and services tailored to your needs.
The 360° all-round support, the Aftersales Service, does not only refer to the Yaskawa products and systems but also to your applications and processes. Our aim is to help you increase your system availability and productivity and keep them at a continuously high level.
Through our global service network, Yaskawa is always close by to ensure your success.
Customer technical support
📞 +49 1805 76 26 83 Extension 1 (14 ct/min. from landlines, mobile phones charges can vary) | 📧 TCS@yaskawa.eu
Technical support by telephone: expert advice – fast solutions.
For fast, expert advice on robot systems, experienced specialists are available 365 days a year via the technical support hotline. These experts know the systems best and provide reliable support to quickly find the right solution for you.
In-house repairs
📞 +49 8166 90 2005 | 📧 YEUR-Repair-Sales@yaskawa.eu
With Yaskawa customers have direct contact and access to the robot, controller and drive technology manufacturer.
Yaskawa offers manufacturer repairs using OEM parts and guarantees fair pricing. In addition to sending products in for repair, Yaskawa also provides a repair exchange service and individual reconditioning services for Yaskawa robots and components.
Engineering
📞 +49 8166 90 2002 | 📧 TCS-Sales@yaskawa.eu
Would you like to modernize existing Yaskawa products and systems or adapt them to your changed requirements?
With Yaskawa, you have a strong partner at your side. Our employees will be happy to take on the engineering and implementation of your modernization projects.
Personal and plant safety is also an important issue. The Yaskawa CE and safety experts will work with you to ensure maximum efficiency and safety in your production.
Service on site
📞 +49 1805 76 26 83 Extension 2 (14 ct/min. from landlines, mobile phones charges can vary) | 📧 TCS@yaskawa.eu
Your systems produce at the highest level - we support you!
Our service specialists will be happy to support you with the integration of the products into your production, necessary repairs, preventive maintenance work and application-related programming.
We will be happy to inform you about our customized service and maintenance contracts or prepare an individual offer for your requirements.
Spare parts
📞 +49 8166 90 2000 | 📧 Spare-Parts-Sales@yaskawa.eu
Fast and expert service is always available thanks to our unrivalled stock of parts for all types of Yaskawa controllers and robots.
The highest level of production reliability is ensured, since customers receive expert advice on selecting the right replacement parts when needed or on building up their own supplies. Additionaly you can have 24/7 access to our central warehouse with a special Service Contract.